PRIVACY Policy

NEC Money (Pty) Limited has been appointed as Authorized Dealer in Foreign Exchange with Limited Authority (ADLA) under Category-II by the Government Gazette of Republic of South Africa under reference No.47427 & Vol.689 dated 2022-11-01 and subsequent Exchange Control Circular No. 23/2022 dated 2022-11-02 along with General Notice 1375 of 2022 of Financial Surveillance Department of South African Reserve Bank.

The Registered Business address for Head Office and Branch of NEC Money (Pty) Limited located at 43 Mint Road (1st Floor), Fordsburg, Johannesburg-2033, South Africa.

We are highly committed and enthusiastic about whatever we do. We provide the most reliable, rapid and convenient way of money transfer facilities. We ensure complete compliance in every phase of our operations towards rendering a smooth customer service in a complied manner as well as safeguarding a sustainable success of the company. Our ever-expanding correspondents are selected on the basis of their stability, reliability and market reputation.

NEC Money (Pty) Limited is responsible for processing your data, "Personal Information" means information about you or from which we can identify you. This privacy notice describes how we deal with your personal information. NEC Money (Pty) Limited the data controller of this information under the relevant data protection laws because in the context of our business relationship with you we decide how and why it is processed in the ways explained in this privacy notice.

 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Customer Account: Means a unique account created for you to access our services or parts of our services.

Application: Means the software program provided by the company downloaded by you on any electronic device.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this) refers to NEC Money (Pty.) Limited, 43 Mint Road (1st Floor), Fordsburg, Johannesburg-2033, South Africa.

Country refers to: South Africa

Device: Means any device that can access the service such as a computer, a cellphone or a digital tablet.

Personal Data: Means any information that relates to an identified or identifiable individual.

Service refers to the application.

Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the service, to provide the service on behalf of the company, to perform services related to the Service or to assist the company in analyzing how the Service is used.

Data Usage: Refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself.

You: Means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Using and Collecting Your Personal Data

Types of data collection

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Name
  • Address
  • Province
  • City
  • Postal Code
  • Date of birth
  • E-mail address
  • Demographic information (e.g., age, gender)
  • Phone number
  • Financial information (including credit card, debit card, or bank account information),
  • Payment reason
  • Geographical location
  • Government ID number and/or a copy of government issued photo ID
  • Personal description (incl. professional status)
  • Photograph (e.g., selfie)
  • IP address
  • Device ID
  • Device settings (e.g., language preference, time zone)

We may collect Personal Information about you from other sources. For example, we may:

  • Retrieve names associated with particular phone numbers from our payment service providers; and
  • Verify your identity against third party databases (e.g., politically exposed persons (PEP) or sanctions databases) for anti-money laundering and fraud purposes.

 

Data Usage

 Data usage is collected automatically when using the service.

Data usage may include information such as your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a computer, a cellphone or a digital tablet.

Information Collected while Using the Application

While using our application, in order to provide features of our application, we may collect, with your prior permission:

Information regarding your location

Pictures and other information from your Device’s camera and photo library

 

We use this information to provide features of our service, to improve and customize our service. The information may be uploaded to the company’s servers and/or a service provider’s server.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our service, including to monitor the usage of our service.

To manage Your Account: to manage your registration as a user of the service. The Personal Data you provide can give you access to different functionalities of the service that are available to you as a registered user.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or services, including the security updates, when necessary or reasonable for their implementation.

To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

To manage Your requests: To attend and manage your requests to Us.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our services, products, marketing and your experience.

 

We may share Your personal information in the following situations:

  • With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our service, to contact you.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • With business partners: We may share your information with our business partners to offer you certain products, services or promotions.

With Your consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

The Company will also retain Data usage for internal analysis purposes. Data usage is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

 

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

 

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

 

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

 

Our Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility for them. Please check these policies before you submit any personal data to these websites.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By visiting this page on our website: https://necmoney.co.za/

By address: 43 Mint Road (1st Floor), Fordsburg, Johannesburg-2033, South Africa

By phone: +27 81 013 7386

By e-mail: info@necmoney.co.za